Support
Questions, answered
Most things about Sift are covered below. Anything else, we’re a real, small team and we read every email.
How do I use it?
Find a post you're curious about, tap Share, then choose Sift. Type your question (or tap a suggestion), send it, and go back to what you were doing — a notification arrives with the answer, and the comments it's based on.
Which apps does it work with?
TikTok, Instagram, YouTube, Facebook, Reddit, and X. If a link isn't from one of those, Sift will tell you right away instead of leaving you waiting.
Why did I get “nobody answered”?
Sift only answers from what's actually written in the comments — it doesn't guess. If none of the top comments named a real answer to your question, it says so plainly and shows you the closest comments it found, so you can judge for yourself.
How do I cancel Sift Pro?
Sift Pro is billed through the App Store or Google Play, so cancel it there: on iPhone, open Settings → your name → Subscriptions; on Android, open the Play Store → Payments & subscriptions. Cancelling stops the next renewal — you keep Pro until the current period ends.
How do I delete my data?
In Sift, go to You → Delete my data. This removes your account, your questions, your answers, and your notification token right away — nothing is left behind.
Still stuck? Write to support@sift.wtf and we’ll get back to you.